Knowing the type of rug you have plays a big role when it comes down to giving you the best cleaning, that’s because we need to know what kind of cleaning your rug needs, not all rugs can be clean the same way some rugs are more delicate then others and need more attention like avoiding color bleeding or browning. We also need to know if they will need extra care or extra treatment such as odor removal or pit cleaning.
we highly recommend to not have your rugs clean onsite for this reasons.